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Still Rewarding Reactivity Over Strategic Thinking?

Develop Your Organization’s Strategy Chops Without Slowing It Down

Most senior leaders I work with genuinely want their leadership teams to think more strategically. It sounds obvious until you try to make it happen with an already full schedule. They talk about it at off-sites and embed it into development plans. “Be more strategic” has become one of the most common pieces of feedback leaders receive in performance conversations.

Concurrently, organizations continue to value responsiveness. Quick replies, availability, and rapid problem-solving indicate strong leadership; such behaviours are visible, easy to measure, and consistently reinforced.

Strategic thinking requires time to step back, connect dots, and explore options that are not obvious. That kind of work, although it creates momentum, is less visible. It often shows up as asking better questions, giving clearer direction, or making decisions that prevent problems.

Unfortunately, strategic thinking is rarely defined in a useful way. It has become shorthand for something leaders are expected to demonstrate without having a shared understanding of what it looks like.

It can mean different things in different organizations: thinking longer-term, connecting decisions to broader strategies or stepping out of the day-to-day details. Leaders are left to interpret expectations while still responding to what gets reinforced around them.

When expectations for strategic thinking are added onto a culture of responsiveness, the message is clear: keep delivering at the current pace, and find a way to fit strategic thinking on top. Leaders may hear the request, but they follow what gets rewarded.

In practice, staying engaged in the flow of work while stepping back to shape direction feels a bit like flying the plane while building the guidance system. Immediate work takes priority because that’s what leaders reward. Fast responses and reactive problem-solving are praised because they are visible. Strategic thinking carries less urgency and is often the first thing set aside when pressure builds.

Over time, this shapes behaviour. Leaders become highly effective at managing what is in front of them. Work keeps moving, even when they need space to think about the direction itself. This is where strategic thinking lives, not in grand plans, but in moments when leaders can pause, get curious, question assumptions, and choose a different path.

It’s often labelled as a capability gap, but a more accurate view is that it’s a reflection of how the environment rewards behaviours. When strategic work is treated as something to fit in around the edges of productivity, it shows up as teams that move quickly but lack clear direction. Decisions get revisited because context was not fully explored. Leaders are pulled back into the details because the system keeps drawing them in. Over time, this creates frustration, duplicated efforts, and a sense that the organization is busy, but not necessarily moving forward in a meaningful way.

Shifting this dynamic does not require slowing down; it requires a shift in leadership mindset, backed by clear key behavioural indicators (KBIs) that define and measure the impact of strategic thinking in your organization.

For example:

  • Leaders establish clear outcomes for each decision and link them to a strategic priority.
  • Leaders present at least two options with explicit trade-offs and a clear recommendation for one path.
  • Leaders encourage each other to think strategically through powerful questions and feedback.
  • Leaders set thinking time aside each week and make it visible in their calendars.

Here’s a simple reset you can try this week:

Pay attention to what gets recognized in your leadership team meetings. Notice who gets praised and why. Then make one deliberate shift. Recognize a well thought-out decision, even if it took longer, or highlight where someone stepped back and challenged an assumption. Name it explicitly because leaders learn how to prioritize by seeing a good call get recognized. Over time, those small shifts shape how leaders approach their work.

These adjustments won’t remove urgency from the system but they will help balance it while creating the conditions for strategic thinking to become a more consistent part of how leaders operate. They also highlight when strategic thinking is happening, rather than assuming it is.

If strategic thinking is not showing up consistently, look at what your leadership system rewards. That’s what runs your organization.

At Humance, we help organizations and leaders foster a culture where strategic thinking moves beyond intention and becomes embedded in leadership practices and decision-making.

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Leslie Rohonczy PCC, IMC
  • Principal & Coach | Leadership & Team Development

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