{"id":9208,"date":"2020-12-11T13:01:57","date_gmt":"2020-12-11T18:01:57","guid":{"rendered":"https:\/\/humance.ca\/?p=9208"},"modified":"2020-12-11T14:48:54","modified_gmt":"2020-12-11T19:48:54","slug":"et-si-lon-souhaitait-secouter","status":"publish","type":"post","link":"https:\/\/humance.ca\/fr\/blog\/et-si-lon-souhaitait-secouter\/","title":{"rendered":"Et si l\u2019on souhaitait s\u2019\u00e9couter\u2026"},"content":{"rendered":"<p><span data-contrast=\"auto\">Et si\u00a0<\/span><span data-contrast=\"auto\">on se souhaitait de\u00a0<\/span><span data-contrast=\"auto\">s\u2019\u00e9couter\u2026<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">En cette fin d\u2019ann\u00e9e, nous pouvons t\u00e9moigner qu<\/span><span data-contrast=\"auto\">e celle-ci<\/span><span data-contrast=\"auto\">\u00a0a apport\u00e9, \u00e0 plus d\u2019un \u00e9gard, des d\u00e9fis nombreux, majeurs, in\u00e9dits<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0voire quelquefois lourds.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nous avons l\u2019impression\u00a0<\/span><span data-contrast=\"auto\">qu\u2019afin de naviguer dans cet environnement, nou<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0avons\u00a0<\/span><span data-contrast=\"auto\">d\u00fb<\/span><span data-contrast=\"auto\">\u00a0maintes fois proposer\u00a0<\/span><span data-contrast=\"auto\">l<\/span><span data-contrast=\"auto\">es projets, revoir les strat\u00e9gies, r\u00e9aligner les troupes, revenir sur les certitudes d\u2019hier et<\/span><span data-contrast=\"auto\">\u2026<\/span><span data-contrast=\"auto\">\u00a0recommencer.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nous avons implant\u00e9 de nouveaux outils, de nouveaux syst\u00e8mes, de nouveaux proc\u00e9d\u00e9s, laiss<\/span><span data-contrast=\"auto\">\u00e9<\/span><span data-contrast=\"auto\">\u00a0tomber\u00a0<\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">es fa\u00e7ons de faire, tout cela en demandant \u00e0 nos \u00e9quipes de nous suivre alors que le brouillard \u00e9tait souvent devant nous.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Les\u00a0<\/span><span data-contrast=\"auto\">transformations d<\/span><span data-contrast=\"auto\">e nos\u00a0<\/span><span data-contrast=\"auto\">organisations<\/span><span data-contrast=\"auto\">\u00a0ont \u00e9t\u00e9 fr\u00e9quentes, nombreuses et ins\u00e9curisantes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Q<\/span><span data-contrast=\"auto\">ue ce soit lors de formations,<\/span><span data-contrast=\"auto\">\u00a0de<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">planifications strat\u00e9giques,\u00a0<\/span><span data-contrast=\"auto\">de coachings, d\u2019\u00e9valuations de comp\u00e9tence<\/span><span data-contrast=\"auto\">\u00a0ou<\/span><span data-contrast=\"auto\">\u00a0de sondage<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0de mobilisation, nos mandats nous permettent d\u2019entrer au c\u0153ur des organisations et d\u2019\u00e9changer avec les dirigeants, les gestionnaires et les \u00e9quipes qui les s<\/span><span data-contrast=\"auto\">outiennent<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">L\u2019ann\u00e9e\u00a0<\/span><span data-contrast=\"auto\">2020 a \u00e9t\u00e9 riche \u00e0 cet \u00e9gard.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">C<\/span><span data-contrast=\"auto\">ette acc\u00e9l\u00e9ration des derniers mois a fait \u00e9merger un<\/span><span data-contrast=\"auto\">\u00a0point commun : le sentiment de ne pas \u00eatre<\/span><span data-contrast=\"auto\">\u00a0toujours<\/span><span data-contrast=\"auto\">\u00a0entendu<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">ni \u00e9cout\u00e9.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cette situation, bien que non souhait\u00e9e, n\u2019en est pas moins plausible. Nous \u00e9tions en mode r\u00e9action. Certaines organisations l\u2019ont rapidement r\u00e9alis\u00e9,\u00a0<\/span><span data-contrast=\"auto\">tandis que\u00a0<\/span><span data-contrast=\"auto\">d\u2019autres le constate<\/span><span data-contrast=\"auto\">nt<\/span><span data-contrast=\"auto\">\u00a0maintenant.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Comme consultant, nous entendons quelquefois<\/span><span data-contrast=\"auto\">\u00a0dire que si nous consultons, nous risquons de devoir vivre avec\u00a0<\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">es demandes irr\u00e9alistes. Nous r\u00e9alisons annuellement de<\/span><span data-contrast=\"auto\">s centaines de<\/span><span data-contrast=\"auto\">\u00a0types de sondages en organisation.\u00a0 Nous sommes toujours agr\u00e9ablement surpris de constater combien les solutions \u00e9manent naturellement\u00a0<\/span><span data-contrast=\"auto\">lorsqu\u2019<\/span><span data-contrast=\"auto\">on laisse de la place aux \u00e9changes. Pour permettre ceci, nous devons construire un environnement qui favorise l\u2019\u00e9change en toute objectivit\u00e9.\u00a0 Il faut savoir \u00e9couter non pas pour r\u00e9pondre ou argumenter<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0mais pour comprendre r\u00e9ellement.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Lorsqu\u2019<\/span><span data-contrast=\"auto\">on sait que le sentiment d\u2019utilit\u00e9 est\u00a0<\/span><span data-contrast=\"auto\">l\u2019<\/span><span data-contrast=\"auto\">un des piliers de la mobilisation, nous en avons bien besoin\u00a0<\/span><span data-contrast=\"auto\">en ce moment<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><strong>Et si 2021 \u00e9tait l\u2019occasion de sonder nos \u00e9quipes,\u00a0de\u00a0mettre en priorit\u00e9\u00a0cette \u00e9coute mutuelle,\u00a0d\u2019entendre dire ce\u00a0qu\u2019on appr\u00e9cie, ce\u00a0qu\u2019on am\u00e9liorerait, tant\u00a0en\u00a0mati\u00e8re\u00a0de\u00a0performance,\u00a0de d\u00e9veloppement des\u00a0comp\u00e9tences,\u00a0que\u00a0pour\u00a0agir sur leur bien-\u00eatre.\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">Cette ann\u00e9e, n<\/span><span data-contrast=\"auto\">ous avons mis en place de nombreux outils pour r\u00e9pondre \u00e0 ces besoins.\u00a0 Des clients nous ont demand\u00e9 d\u2019animer des\u00a0<\/span><span data-contrast=\"auto\">s\u00e9ances<\/span><span data-contrast=\"auto\">\u00a0d\u2019\u00e9coute<\/span><span data-contrast=\"auto\">\u00a0ou des <a href=\"https:\/\/humance.ca\/fr\/coaching-de-groupe-pour-les-leaders-en-temps-de-crise\/\">sessions de coaching en groupe<\/a> afin de briser l\u2019isolement, de susciter l\u2019appartenance et de\u00a0<\/span><span data-contrast=\"auto\">d\u00e9velopper des strat\u00e9gies adapt\u00e9es \u00e0 la\u00a0<\/span><span data-contrast=\"auto\">r\u00e9alit\u00e9 actuelle;<\/span><span data-contrast=\"auto\">\u00a0d\u2019autres<\/span><span data-contrast=\"auto\">\u00a0clients<\/span><span data-contrast=\"auto\"> ont utilis\u00e9 notre <a href=\"https:\/\/humance.ca\/fr\/sondage-eclair\/\">sondage &#8221; Comment \u00e7a va ? &#8220;<\/a><\/span><span data-contrast=\"auto\">\u00a0qui permet rapidement de prendre le pouls de l\u2019\u00e9quipe pour savoir o<\/span><span data-contrast=\"auto\">\u00f9<\/span><span data-contrast=\"auto\">\u00a0agir<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">D<\/span><span data-contrast=\"auto\">\u2019autres ont <a href=\"https:\/\/humance.ca\/fr\/formation-virtuelle-des-talents\/\">form\u00e9<\/a><\/span><span data-contrast=\"auto\">\u00a0leurs gestionnaires virtuellement, en grand nombre, avec notre <a href=\"https:\/\/humance.ca\/fr\/parcours-ensemble\/\">parcours Ensemble<\/a>,\u00a0<\/span><span data-contrast=\"auto\">tandis que d\u2019autres ont\u00a0<\/span><span data-contrast=\"auto\">offert\u00a0<\/span><span data-contrast=\"auto\">des<\/span><span data-contrast=\"auto\">\u00a0conf\u00e9rences th\u00e9matiques sur la gestion du stress, la gestion en mode virtuel et le d\u00e9veloppement d\u2019habilet\u00e9s en p\u00e9riode de turbulences.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Comme le dit le proverbe belge<\/span><span data-contrast=\"auto\">, \u00ab\u202f<\/span><span data-contrast=\"auto\">Qui cause s\u00e8me<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">et\u00a0<\/span><span data-contrast=\"auto\">qui \u00e9coute r\u00e9colte<\/span><span data-contrast=\"auto\">\u202f\u00bb<\/span><span data-contrast=\"auto\">. Alors qu\u2019attendez-vous pour aller puiser dans toutes ces bonnes id\u00e9es?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Et si\u00a0on se souhaitait de\u00a0s\u2019\u00e9couter\u2026\u00a0 En cette fin d\u2019ann\u00e9e, nous pouvons t\u00e9moigner que celle-ci\u00a0a apport\u00e9, \u00e0 plus d\u2019un \u00e9gard, des d\u00e9fis nombreux, majeurs, in\u00e9dits,\u00a0voire quelquefois lourds.\u00a0 Nous avons l\u2019impression\u00a0qu\u2019afin de&#8230; <br \/><a class=\"read-more\" href=\"https:\/\/humance.ca\/fr\/blog\/et-si-lon-souhaitait-secouter\/\">Continuer la lecture<\/a><\/p>\n","protected":false},"author":14,"featured_media":9218,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[48],"tags":[],"class_list":["post-9208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Et si l\u2019on souhaitait s\u2019\u00e9couter\u2026 | Humance | Culture &amp; Performance<\/title>\n<meta name=\"description\" content=\"Et si\u00a0on se souhaitait de\u00a0s\u2019\u00e9couter\u2026\u00a0 En cette fin d\u2019ann\u00e9e, nous pouvons t\u00e9moigner que celle-ci\u00a0a apport\u00e9, \u00e0 plus d\u2019un \u00e9gard, des d\u00e9fis nombreux, majeurs,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/humance.ca\/fr\/blog\/et-si-lon-souhaitait-secouter\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Et si l\u2019on souhaitait s\u2019\u00e9couter\u2026 | Humance | Culture &amp; Performance\" \/>\n<meta property=\"og:description\" content=\"Et si\u00a0on se souhaitait de\u00a0s\u2019\u00e9couter\u2026\u00a0 En cette fin d\u2019ann\u00e9e, nous pouvons t\u00e9moigner que celle-ci\u00a0a apport\u00e9, \u00e0 plus d\u2019un \u00e9gard, des d\u00e9fis nombreux, majeurs,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/humance.ca\/fr\/blog\/et-si-lon-souhaitait-secouter\/\" \/>\n<meta property=\"og:site_name\" content=\"Humance\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-11T18:01:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-11T19:48:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/humance.ca\/wp-content\/uploads\/2020\/12\/Image_Et-si-lon-souhaitait-secouter-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Melissa Munro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/\"},\"author\":{\"name\":\"Melissa Munro\",\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/#\\\/schema\\\/person\\\/8805ebea1dbeef9e5b722f6567a1a7ed\"},\"headline\":\"Et si l\u2019on souhaitait s\u2019\u00e9couter\u2026\",\"datePublished\":\"2020-12-11T18:01:57+00:00\",\"dateModified\":\"2020-12-11T19:48:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/\"},\"wordCount\":565,\"publisher\":{\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/humance.ca\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/Image_Et-si-lon-souhaitait-secouter-scaled.webp\",\"articleSection\":[\"Articles\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/\",\"url\":\"https:\\\/\\\/humance.ca\\\/fr\\\/blog\\\/et-si-lon-souhaitait-secouter\\\/\",\"name\":\"Et si l\u2019on souhaitait s\u2019\u00e9couter\u2026 | Humance | Culture &amp; 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